RETURN AND EXCHANGE POLICY
VINTAGE IBIZA’s return policy is governed by the following rules:
- If you are not satisfied with the product, you have 15 days to return it. The costs of the return are borne by the buyer. Returns are not allowed after 15 days of receipt of the purchase.
- Returns have to be sent a delivered to the following address:
Vintage IbizaCtra. Ibiza – San Antonio k.m. 2,4. Nº 42Poligono Industrial Can Negre07840 Santa Eulalia de RíoIslas Baleares
- If a purchase is requested to be returned, the amount of the purchase will be returned, not the shipping costs.
- If the product has arrived with a fault attributable to VINTAGE IBIZA, you have 15 days to notify us, return it and we will proceed to send you another product without any type of defect.
VINTAGE IBIZA’s exchange policy is governed by the following rules:
- If you want to exchange the product in the first 15 days of purchase for another or for the same in another color, the shipping costs of the return and the shipping costs of the new product (if any) are borne by the buyer.
- Changes are not allowed after 15 days from the purchase of the product.